Booking and Scheduling Process:
What to expect!
- Submit our online booking form.
- We will contact you with pricing & availability.
- Two weeks prior to your departure, the Lead Nanny and Super Nanny assigned will make arrangements to meet you for a consultation walk-thru to gather all the information to make sure we are set for success and you get to meet them both. It’s a good time to get to know the people they get to know your pets.
If you have questions about services, feel free to contact us.
Late Fee Policy:
We really encourage advanced bookings, but life happens and things come up unexpectedly, and no matter the notice, we really would like to accommodate your Petsitting needs. However, if you need to leave on a whim or forget to book with us in advance, we issue a $20.00 dollar late booking fee 3 days or less of your departure date on top of your rate.
We really want to be available for your Holiday Travels and Vacations. We highly encourage booking with us weeks in advance, if not months. We book up very quickly during the Holiday Season! For the following Holiday’s we include a surcharge here as follows. New Years Eve, New Years Day, Memorial Day Weekend (Friday-Monday), 4th of July Day, Labor Day Weekend (Friday-Monday), Thanksgiving Weekend (Thursday-Sunday), Christmas Eve, Christmas Day. The surcharge is $15.00 per day of the reflected Holidays.
We understand things come up and cancellations do happen. We offer Clients to either choose to be refunded or credited toward future bookings if the Client cancels at any time for any reason. We will Refund or Credit 50% of the total invoice amount that the Client has already paid.